Terms of Service
Terms of Service
Overview
This website is operated by La Create Space, doing business as The Grace Space.
Throughout the site, the terms "we," "us," and "our" refer to The Grace Space
By visiting our website, purchasing from us, or otherwise using our services, you agree to these Terms of Service.
If you do not agree to these terms, you should not use the website or purchase our products.
Online Store Terms
You may not use our products, website, services, or content for unlawful or unauthorized purposes.
You may not transmit malware, malicious code, automated attacks, or other harmful material through the website.
Product Information
We make reasonable efforts to accurately display product descriptions, photographs, colors, ingredients, sizes, pricing, and availability.
However:
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Product colors may vary by screen.
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Handmade products may contain minor variations.
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Packaging may change.
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Product availability may change without notice.
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Typographical or pricing errors may occasionally occur.
We reserve the right to correct errors and update information.
Pricing
Prices are listed in [USD] unless otherwise stated.
Prices, promotions, discounts, products, and availability may change without notice.
We reserve the right to cancel an order affected by an obvious pricing, inventory, technical, or listing error. If payment has already been collected for a cancelled order, the appropriate refund will be issued.
Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, limit, or cancel orders when reasonably necessary, including suspected fraud, resale violations, inventory problems, payment issues, technical errors, or violations of these terms.
Account Information
You agree to provide accurate and current information when placing an order.
You are responsible for maintaining the confidentiality of any customer account credentials.
Shipping
Shipping and delivery estimates are provided in good faith but are not guarantees.
We are not responsible for carrier delays, weather disruptions, incorrect customer addresses, customs delays, or other circumstances outside our reasonable control.
See our Shipping Policy for additional information.
Returns and Refunds
Returns, replacements, exchanges, and refunds are governed by our published Returns & Refunds Policy.
Product Use
Customers are responsible for using products according to their instructions, warnings, and intended purpose.
Candle Safety
Candles involve an open flame and must be used carefully.
Never:
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Leave a burning candle unattended.
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Burn near flammable materials.
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Allow children or pets to handle burning candles.
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Move a candle while the wax is hot.
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Burn a candle on an unstable or heat-sensitive surface.
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Continue burning a candle when approximately [1/2 inch] of wax remains unless the product instructions specify otherwise.
Always follow the safety information provided with your candle.
Wellness and Lifestyle Content
[Brand Name] may discuss concepts including relaxation, mindfulness, ritual, grounding, reflection, self-care, intentional living, or similar lifestyle practices.
These statements describe lifestyle experiences and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Our products and website content are not substitutes for professional medical advice.
Intellectual Property
Unless otherwise stated, all website content—including:
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Brand names
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Logos
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Product names
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Photography
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Graphics
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Written content
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Videos
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Packaging
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Product descriptions
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Designs
is owned by or licensed to [Brand Name].
Content may not be copied, reproduced, distributed, resold, or commercially exploited without permission.
Reviews and User Content
If you submit a product review, photograph, testimonial, social-media tag, comment, or other content, you represent that you have the right to submit it.
Where permitted by applicable law and the permissions you provide, we may use submitted content for promotional or business purposes.
Third-Party Services
Our website may use third-party providers, including:
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Shopify
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Payment processors
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Shipping providers
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Analytics providers
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Marketing platforms
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Customer-service tools
Your use of third-party services may also be governed by their respective terms and privacy policies.
Artificial Intelligence and Automated Customer Support
We may use automated tools or AI-powered customer-support systems to help customers:
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Discover products
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Obtain product information
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Review store policies
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Create shopping carts
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Access shipping information
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Troubleshoot common issues
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Route customer-service requests
Automated systems may not always be able to complete every request.
Information involving orders, refunds, cancellations, payments, customer accounts, or other sensitive transactions may require identity verification or assistance from an authorized support representative.
Prohibited Use
You may not use our website or services to:
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Commit fraud
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Violate applicable laws
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Infringe intellectual property
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Harass or threaten others
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Attempt unauthorized access
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Scrape protected information
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Circumvent security controls
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Interfere with website functionality
Limitation of Liability
To the maximum extent permitted by applicable law, [Brand Name] will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits rights that cannot legally be limited under applicable consumer-protection law.
Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless La Create Space, its owners, employees, affiliates, and service providers from claims arising from your violation of these Terms or misuse of the website.
Severability
If any provision of these Terms is determined to be unenforceable, the remaining provisions will remain in effect.
Changes to These Terms
We may update these Terms from time to time.
The latest version will be posted on this page.
Last Updated: [Date]
Contact
Questions about these Terms may be sent to:
La Create Space DBA The Grace Space
Email: support@thegracespace.co